Driving Change for Women’s Safety
At JumJum, we are dedicated to building a platform where women feel safe. That’s why we advocate building innovative safety features and policies that empower our community of users. We believe that every ride should be safe, secure and worry-free. Whether you’re heading to work, meeting friends, or travelling home late at night, we are committed to ensure your journey is as safe as possible. Here’s how you can stay safe while riding with JumJum:
1. Rider accounts
We check and safeguard our passengers that help promote confident pickups and build safe communities for women. For instance, before a rider uses JumJum, they must provide a valid document and use their phone number and email to register. This ensures that only trusted individuals are behind the wheel for your safety.
2. Follow My Ride/ Share My Trip
Friends and family can follow trips in real time, so from pick-up to drop off.
3. Dedicated Support and Assistance
We’ re committed to supporting our passengers with empathy and care in times of need. If an incident occurs, you are totally insured with insurance worth Rs. 5 Lakhs* and our specialized team of call-centers are trained to handle sensitive reports and can offer support resources, 01-5970757.
4. Ride Check
Using the SOS button and GPS data, this feature can help detect if a trip doesn’t go as planned. We’ll check in to make sure you are safe and provide easy access to emergency assistance features for immediate help if needed.
5. Secure Payment Methods
JumJum is committed to your safe and secure payment by opting for the digital payment through fonepay.
At JumJum, we don’t just provide rides—we ensure a safe and comfortable journey for everyone. Your safety is our top priority, and we will continue improving our services to make every trip secure. We are committed to taking a stand against gender – based violence on our platform and in the communities we serve. We thrive with experts and advocates on raising awareness to prevent gender-based violence.
Download the JumJum app today and ride with confidence: https://me-qr.com/l/JumJumPX